📌 My Frequently Asked Questions

Frequently Asked Questions – MyDiscountMalta.com

Welcome to the FAQ section of www.mydiscountmalta.com – your trusted online store for affordable, high-quality products in Malta and Gozo! Below, we answer your most common questions to make your shopping experience simple, fast, and stress-free.

👉 What is your contact number?

📞 You can reach us directly on +356 9997 9703 for any questions, assistance with your order, or product inquiries.

Our team is happy to help you from Monday to Friday during business hours.

Prefer to message us instead?
Feel free to contact us via:

• Email: info@mydiscountmalta.com

• Facebook Messenger: My Discount Malta

We're here to make your shopping experience as smooth as possible!

👉 Do you have a physical shop?

To keep our prices as low as possible, we currently operate exclusively online. We do not have a showroom or physical retail outlet just yet.

📍 Our offices are located in Swieqi, and we store all products in our warehouse in Qormi.
This setup helps us deliver your items quickly and at the best price in Malta.

👉 How does the warranty work?

🛠️ All eligible products come with a manufacturer’s warranty — typically up to 24 months, depending on the item.

Here’s how it works:

1. If something goes wrong, contact us first – we’re here to help!

2. Our team will assist you online and try to resolve the issue remotely.

3. If needed, you can bring the item to our technical department.

4. If a solution cannot be found and your product is still under warranty, we will replace the item within 14 days.

💬 Have more warranty questions? Email us at info@mydiscountmalta.com

👉 Who are we & what is our mission?

At My Discount Malta, we work directly with trusted manufacturers and suppliers worldwide to offer you the best prices in Malta on a wide range of products – from electronics and home appliances to furniture and everyday essentials.

Our online platform is designed to be user-friendly, secure, and accessible 24/7. With new products added every week, you’re always one step away from a great deal!

💬 Our Mission:
To be the go-to online shop in Malta where customers enjoy top-quality products at unbeatable prices, all from the comfort of home.

🛒 Follow us on Facebook – My Discount Malta to stay updated with daily offers, flash sales, and exclusive discounts!

👉 Why buy from mydiscountmalta?

We make online shopping in Malta easy, affordable, and convenient! Here's why customers choose us:

✅ Free delivery to Malta & Gozo
✅ Pick-up option available
✅ Fast delivery – right to your doorstep
✅ Genuine brands & high-quality products
✅ Regular updates with new arrivals & offers
✅ Safe and secure online ordering
✅ Best value prices on the island
✅ Shop anytime, anywhere – 24/7 online store

Join thousands of happy customers who trust My Discount Malta for affordable products in Malta!

👉 Do you offer payment by installments or deposits?

Currently, we do not offer monthly installments or deposit payment options. All items must be paid in full at the time of purchase.

We are constantly working to improve our service and may offer flexible payment plans in the future – stay tuned!

👉 Can i use One4All Vouchers on your website?

At the moment, we do not accept One4All vouchers. We only accept secure online payments as listed at checkout.

👉 Where do you deliver & what is the cost of delivery?

📦 We offer FREE delivery across Malta and Gozo on all orders – no minimum spend required!

Prefer to pick up your order yourself?
✅ An optional pick-up service is also available. Just contact us via Messenger or email at info@mydiscountmalta.com to make arrangements.

👉 How long does delivery take?

Most products are delivered within 7 to 12 business days from the date of order.

We work hard to ensure fast delivery, and you’ll receive updates once your order is on the way. If you have a deadline or special request, feel free to contact us before placing your order!

👉 What if i’m not home during delivery?

No problem! If you're not available when our delivery partner arrives:

🚚 A second delivery attempt will be made the next working day, based on the delivery service selected at checkout.

We’ll always do our best to make sure you receive your items smoothly and efficiently.